Phoenix Academy Retreat Cancellation Policy
Please understand that running retreats is a precarious business when attendees cancel before a scheduled retreat. Booking a retreat centre and catering is a major expense and we expect attendees to do their best to commit to attending. We lose money when we do not get the numbers to make it viable. We try our best to be compassionate to your circumstances
* Your deposits ($599 for the course and $900,) are non-refundable. They give you full access to the online course material for one year from time of purchase. Plus you will receive an intake with one of our therapists, and it will hold your spot in a retreat.
If you opt not to attend your desired retreat we will hold your deposit and use it against a future retreat.
* 100% refund for cancellation 60+ days before the training minus the course fee, and your $900 deposit and a $250 + GST administration fee.
* non-refundable 45 days before the training. Note: We will do our best to fill your spot, in which case you will receive a refund minus a $250 + GST administrative fee.
Be aware that each retreat centre has a different cancellation policy. We do our best to harmonise our policy with theirs but there may be instances where the retreat may have a different policy than ours.
We will hold your deposit which you may apply against future retreats held by Phoenix. Deposits are non-transferable.